Have you ever been to an Apple Store’s Genius Bar? I have, three of them. One in Pleasanton, CA, one in Emeryville, CA and San Francisco. Maybe it is part of interview but they all the employees seem to be the same. Uppity, smug, pretentious, I am looking down my nose at you because I am better than you, assholes. Maybe that’s part of the fascist Apple culture. God I wish I could make an anti-apple commercial. Anyways back to the point of the post. Here my little anecdote.
I went to the “Genius” Bar in Pleasanton because my sister’s iPod would heat up a little too much when transferring files then would freeze until the battery ran out. So we are talking to the Genius jerk, he transfers files to the iPod, and it went fine because there were only a few files. So he kind of gave us this “you guys are idiots look.” I told him feels like it get abnormally hot and so he transfer a huge file over and he have to sit there and wait.
While we were waiting, another person comes in to get his iPod fixed. Overhearing the conversation I found out he was referred here from another apple store 45 minutes away. Yet, instead of just helping this guy out after nearly an hour of driving to their store, all they kept saying to him was, “They didn’t fix it at the other place?” or “they should have fixed it there” or “I wonder why they didn’t just fix it there.” They did not even attempt to fix it. I think I heard them say those lines about seven or 8 times before the guy got pissed and stormed off. The best part was that all the “genius” bar people just stood there and looked at each other with a look of “what the fuck was his problem.” I felt bad for the guy because he wasted at least 45 minutes getting to the place only to be treated like that?!
Our iPod finally overheated and froze and so they gave us a refurbished one. All was fine and good until that one broke a few weeks later….
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